Privacy Policy

1. Introduction

Welcome to Scattered Labs LLC. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy applies to all applications, websites, and related services operated by Scattered Labs LLC, including TicketDraft, ScreenIt, and other current or future offerings.

2. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you create an account, contact us for support, participate in surveys or promotions, submit content, or communicate with us.

Information We Automatically Collect

• Device information such as IP address, browser type, operating system, and device identifiers.
• Usage information such as pages visited, session activity, clicks, and access times.
• Cookies, web beacons, and similar tracking technologies.
• Location information if you enable location services.

Information from Third Parties

We may receive information from third-party sources such as social media platforms, business partners, and analytics providers including Google Analytics and Pendo.

3. How We Use Your Information

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Communicate with you about support, updates, marketing, and promotions.
• Process transactions and manage orders.
• Send text messages and push notifications.
• Protect security, prevent fraud, and comply with legal obligations.

4. Sharing Your Information

We may share information with service providers, business partners, analytics providers, during business transfers, when legally required, or with your consent. We do not sell your personal information to third parties.

5. Security and Retention

We use administrative, technical, and physical safeguards to protect personal information. We retain personal information as long as necessary for the purposes described in this policy unless a longer retention period is required by law.

6. Your Choices and Rights

You may request access, correction, portability, opt-out from marketing communications, or deletion of your personal information, subject to legal obligations. Contact privacy@scatteredlabsapps.com to make a request.

7. SMS Authentication and Verification

When you sign in, you may enter your mobile number and tap "Send code" to receive a one-time password by SMS for login verification. We use SMS only for authentication and account security. Message frequency varies based on your login attempts. Message and data rates may apply.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, contact Scattered Labs LLC at privacy@scatteredlabsapps.com.

For TicketDraft questions, contact contact@ticketdraft.com.